Service & Support
Service:
We supply high quality products at competitive prices and terms. But it is possible that a product has a failure, is defect or is damaged by any reason. Because we are also a warehouse which build relationships for the long run, we have a special department which will help you out.
E-mail: service [at] libra-energy.eu
Tel.: 0031 (0)251 860012
E-mail RMA Form (return material aurthorization, form when a product has a failure or is defect)
E-mail Chint Inverter Form (Chint inverter which reset automatically)
Technical Support:
Besides questions regarding to the above mentioning, there can also be technical questions about the solar systems you're designing or placing. For all these technical questions wer have an engineer specialized in solar systems, who can help you out.
E-mail: technicalsupport [at] libra-energy.eu
Tel.: 0031 (0)251 860013
To us it is perfectly normal that customer service, communication, efficiency and customer satisfaction are absolutely key.
